Life insurance leads in English, Spanish and Portuguese. A family asks for coverage. The request lands in your pipeline.

What every agent asks before buying.

Does Billion Leads Pro work in English and Spanish?

You can use the interface in English, Spanish or Portuguese. Hot packs for sale prioritize Portuguese, with Spanish as the second option, according to the live catalog. AI and WhatsApp require channel configuration and activation.

How much does a lead cost?

The catalog shows the pack total and per-lead price before payment. Capacity and reservations are checked at checkout. Then the Lead Queue shows your balance and confirmed deliveries; it is not a delivery deadline promise.

When can a Hot lead be replaced?

The guarantee counts from the day the lead was delivered to you and covers three situations: invalid number, invalid WhatsApp and no response. An invalid number or WhatsApp can be reported within 10 days from delivery, also during the free trial. No response needs the paid CRM (the free trial lasts 7 days and does not cover the 10 days of attempts), an order with at least 10 leads received and none closed, and attempts through the Billion system on 10 consecutive days, with call, WhatsApp and SMS, without a reply from the lead. Attempts count until the 20th day from delivery, and the first complete run of 10 days is the one that counts. The request opens at the end of those 10 days and stays open for 7 days. The request is made from the lead card in the Pipeline, under the Terms of Use. Each replacement lead gets its own windows. Every request is reviewed by the team, with the system checking the record (deliveries, calls and deadlines), and there is no automatic approval.

Is a Hot lead exclusive?

Yes. A delivered Hot lead is assigned to one buyer and is not returned to the shelf for resale to another agent.

What makes a lead Hot?

Hot is recent, exclusive, and requires valid consent evidence for automated channels. Each lead goes to a single buyer.

Can I buy Term Life and IUL leads by state?

Check products, languages and package sizes in the current catalog. Declare the states where you are authorized to serve clients; capacity and reservation are verified before payment. Delivery follows the queue for the selected product and state. Buying a lead does not guarantee a sale.

Can I receive the leads in my own CRM?

Yes. Each delivered lead can be pushed to your system as a signed webhook the moment it lands, with automatic retries. You can buy the leads only and keep the CRM you already use.

Can Muse or another AI agent create leads in my CRM?

Yes, through API or MCP in a compatible client. Create a personal key with Create leads in my portfolio permission and accept the changes. The key is revocable and does not access other accounts. Messaging and calling are separate permissions, not yet available through this connection.

Is there training?

Yes. Video lessons in modules with progress tracking: getting started, speed to lead and the first call, the Final Expense script, WhatsApp that converts, and state licensing.

How does Lead Desk access work after the first purchase?

Every new account includes 7 free Lead Desk days to organize leads in your funnel and calendar, and your first eligible Hot purchase can extend that period once. AI, messaging and calls depend on configuration, credits, consent and channel activation. After the trial, CRM features require an active plan.

How does the WhatsApp integration work?

Connect a compatible number in settings and continue conversations from the inbox. Provider costs, template approvals, and WhatsApp policies remain the responsibility of the connected account and provider.